Real conversations with customer experience leaders.

Get actionable insights from industry practitioners who are shaping the future of customer experience.

FEATURE

Discover how Pascal van Baren scaled customer success across 6 industries in 15 years!

Fahad Saif

How a customer support representative scaled from taking 100 calls daily to leading operations at a global company—and what customer success teams can learn from his systems-driven approach.

Learn More

Episode Library

Explore conversations with CX leaders from startups to enterprise

Filter By:
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

# “Grow the account, not the score”: Inside the portfolio strategy that powers proactive customer success | Gema Tamames Monzón

Gema Tamames Monzón
Account Manager at Wix
Revenue Growth
Customer Success
Leadership
+2
Watch Episode

“AI won’t replace you, companies that use it will”: The customer-obsessed growth model behind SadaPay’s CX | Rayan Nasir

Rayan Nasir
Head of CX/UX at Sadapay
Customer Support
+2
Watch Episode

Featured Guests

Learn from customer experience leaders at Top companies
KEVIN SALIBA
Customer Success Value Link
Rayan Nasir
Head of CX/UX at Sadapay
Gema Tamames Monzón
Account Manager at Wix
Rayan Nasir
Head of CX/UX at Sadapay
Majida Malik
Head of Growth - Knoccs
KEVIN SALIBA
Customer Success Value Link
Gema Tamames Monzón
Account Manager at Wix
BRUNO CRUZ
Global Product Support Leader
Pascal Van Baren
VP Customer Success
Rayan Nasir
Head of CX/UX at Sadapay
Stay in the loop
Get episode summaries, key insights and exclusive content delivered to your inbox.
Let’s start this conversation

Let's get this demo rolling!

Share some quick info and let's get you set up

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.