Book a demo
Try for free

Customer support & success,
connected in one B2B platform.

Bring customer conversations, context, and follow-ups into one place. Knoccs gives B2B teams shared inboxes, Customer 360, AI insights, tasks, and CRM, all without the tool-switching.

Book a demo
Try for free

No credit card required

14-day free trial

Setup in minutes

Replace fragmented help desk, CRM and email tools with one platform.

Your support team uses one tool. Your success team uses another. Customer context lives in email threads, Slack messages, and meeting notes. Nobody has the full picture, and your customers feel it.

Knoccs brings everything into one place: every conversation, every relationship, every signal. So your team stops scrambling and starts delivering the experience your customers signed up for.

Trusted by modern teams

smart benefits uses Knoccs
ValueLink uses Knoccs
FlowHCM uses Knoccs

Everything You
Need to
Keep
Customers Close

One platform. Every team. Complete visibility.

AI customer support insights
that work alongside your team.

Six AI capabilities live today, scoring severity, summarizing conversations, detecting resolution, and surfacing what needs attention.

Learn More

A shared inbox for every
customer conversation.

Route, assign, and resolve customer queries without switching tools. Every inbox, shared and personal, lives in Knoccs.

Learn More

Customer 360: the complete
customer picture, always up to date.

Every conversation, note, task, and signal consolidated into a single customer profile. No more digging through inboxes.

Learn More
Knoccs AI severity and sentiment scoresAI-Powered

AI customer support insights
that work alongside your team.

Six AI capabilities: scoring severity, summarizing conversations, detecting resolution, and surfacing what needs attention.

Learn More
Team working from a shared Knoccs inboxInbox

A shared inbox for every customer conversation.

Route, assign, and resolve customer queries without switching tools. Every inbox, shared and personal, lives in Knoccs.

Learn More
Team reviewing Knoccs Customer 360 tasksCustomer 360

Customer 360: the complete customer picture, always up to date.

Every conversation, note, task, and signal consolidated into a single customer profile. No more digging through inboxes.

Learn More

Connect Gmail, Outlook, Zendesk and Zoho Mail.
Every customer conversation syncs into
one shared Knoccs inbox in minutes.

What B2B
support teams
say about Knoccs

“
KNOCCS helps us deliver the white-glove experience our clients expect. It helps us keep an eye on every client interaction, so we know exactly when to step in and make sure nothing gets missed.

Bill

SVP Client Relations, ValueLink

“
Knoccs has made it so much easier to keep a thorough track of client’s onboarding status, key milestones, conversation tracking, and everything in between.
The tool is constantly evolving and has become a truly dynamic CRM tool.

Kevin Saliba

Customer Success Manager, ValueLink

“
Follow-up is the real game, and Knoccs helps us play it. Every lead stays visible, from first touch to conversion. With the shared inbox, Tasks, Notes and Customer 360 working together, it’s a game changer for service-based teams.

Faarid Qureshi

Co-Founder, Sliding Scale Technologies

“
KNOCCS keeps our team accountable and responsive. It gives us a clear view of every account and SLA, so we can stay ahead of client needs and ensure every issue is handled on time.

Hamza

Customer Support, Flow HCM

Ready to stop playing
inbox hide and seek?
Come to Knoccs.

Book a demo
Try for free

No credit card required

14-day free trial

Setup in minutes

Features

Pricing

Blogs

ONE CX

Log In

Try for free
Book a demo