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Delight your customers with a unified platform
Keep all customer conversations in one place with a 360°customer view, seamless team collaboration,
and automated workflows.
360° Customer context in one view!
Turn customer data into clear insights. See health scores, interaction history, and everything you need to delight your customers.
Get instant holistic insights from all customer touchpoints. No data
digging required.
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Real-time satisfaction scoring with proactive alerts when intervention
is needed.
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All customer data points are unified in one central location. Single source of truth, complete visibility.
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Visualize important events and touchpoints in a chronological order.
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One Place. All customer conversations!
Whether customers contact you directly or through your support channel, keep every conversation in one organized, accessible place— always focused on what matters most: YOUR CUSTOMER!
Work Inbox
Team Inbox
Break down silos between departments!
Knoccs transforms team communication into a seamless flow, enabling fast collaboration and shared knowledge, so every department stays connected and aligned.
Know what's open, pending, or resolved, no manual updates needed.
Comment internally without leaving the customer conversation.
Document meeting minutes and key takeaways in one place, so everyone stays in the loop, always.
Have customer information at
your fingertips!
Comprehensive, real-time customer profiles ensure you always have the most relevant details, so you're ready to engage every time.
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A built-in CRM space that auto-extracts customer data from conversations, giving you a centralized view of every company you engage with.
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Get access to complete company information.
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Automatically map and manage every stakeholder across organizations.
Make Knoccs, work your way.
Personalize and automate processes to save time and focus on what really matters!
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Add labels to conversations and categorize them by type, urgency, and client segment.
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Respond to common questions instantly.
Keep everything running smoothly!
Manage your team's workflows and system settings effortlessly,
ensuring smooth operations across all levels.
Control access and permissions.
Create and manage specialized inboxes.
Tailor system-wide preferences and
working hours.
Sync your contacts and conversations smoothly with one button.
